Returns & Exchanges

Buy With Confidence

At Door Armor, your satisfaction and safety are our top priorities. We want to make your day, not make a bad day worse!

All orders placed on our website are covered by a 60-day money-back guarantee. If you’re not satisfied with your purchase, you may return it within 60 days for a full refund. We do not charge restocking fees or hidden return fees.

How to Start a Return:

You can start your return by logging into your account or contacting our Customer Service team.

Option 1: Return Through Your Online Account

1. Log in to your account at Armor Concepts.
2. Go to My Orders.
3. Select the order containing the item(s) you wish to return and follow the prompts to submit your return request.

Option 2: Contact Customer Service

If you have questions or need help with your return or exchange, please contact our Customer Service team. We’ll be happy to guide you through the process.

Return Policies:

1. No Restocking Fees

We do not charge restocking fees for eligible returns submitted within the 60-day return period.

2. Return Window

Returns and exchanges must be requested within 60 days of purchase. Items submitted for return after this period will not be accepted.

3. Damaged or Defective Products

Please report any damaged or defective components to our Customer Service team as soon as possible. Keep your packing slip handy so we can locate your order and assist you promptly.

4. Return Shipping Costs

The customer is responsible for return shipping costs, except when:

• The wrong product or color was received.
• The product received is defective.

If you need a return shipping label, please contact our Customer Service team. The label cost will be deducted from your refund. We offer discounted shipping rates and do not mark up the cost of return labels.

Need help with your return or exchange? Contact our Customer Service team, and we’ll be happy to assist you.